This course describes the role, design, and functions of Emergency Operations Centers and their relationships as components of a multi-agency coordination system. The course contains disaster-related examples, activities and case studies that relate to EOC’s and multi-agency coordination systems at the local, state and federal levels of government.
At the end of the course, students should be able to:
- Relate EOC operations to National Incident Management System (NIMS) requirements.
- Describe the role that EOCs play in overall multiagency coordination.
- Describe the relationship between the EOC and the on-scene Incident Command System (ICS) structure.
- Identify staffing, information, systems, and equipment needs at the EOC.
- Determine whether participants’ EOC organizations are conducive to effective coordination.
- Identify potential alternate locations suitable for EOC operations should the primary EOC facility become damaged or inoperable.
- Create a test, training and exercise plan for critical EOC operations.
- Develop a strategy and schedule for reviewing EOC resource requirements and technology needs.
In addition to this online course, there is a classroom course, G775, EOC Management and Operations, which offers two days of traditional training using an Instructor Guide, Power Points, Student Manual, exercises and activities and student- instructor interactive participation.
- The target audience will include: Federal, state, local and tribal emergency managers;
- first responders to include incident commanders from all emergency management
- disciplines; private industry personnel responsible for coordination activities during a disaster; and Voluntary Organizations Active in Disaster (VOAD) personnel.
Example Questions(fema is 775 answers)
One of the advantages of an EOC is that it:
A. Assumes overall responsibility for the incident response.
B. Moves incident command to a location away from the incident.
C. Facilitates the disaster declaration process.
D. Promotes problem resolution at the lowest practical level.
To ensure that all EOC essential functions can be accomplished even with a reduced staff, it is recommended that all EOC staff receive:
A. Access to all data collected at the EOC.
B. SOPs for multiple jobs.
C. Cross-training in a second job.
D. One or more delegations of authority.
The EOC and the entire MACS play an important role in resource management:
A. Only in catastrophic incidents.
B. In all emergencies.
C. When incidents grow in size and complexity.
D. When the Governor declares a state of emergency.
EOCs are part of the _______________________ component of the National Incident Management System.
A. Communications and information management
B. Command and management
D. Resource management
One possible solution for an EOC that is too small is to:
A. Conduct all operations from the State EOC.
B. Allow support personnel to work from their day-to-day offices.
C. Consider the use of Department EOCs.
D. Merge EOCs with a neighboring jurisdiction.
When determining EOC staffing, one must consider the skills, knowledge, and abilities required to perform critical tasks as well as the ______________ necessary to perform those tasks.
As preparation for emergencies, opportunities to acquire and apply the skills and knowledge needed for EOC operations are developed through:
A. Policy direction from agency leaders.
B. Tests, training, and exercises.
C. Activations during incidents.
D. Team building activities.